The field of healthcare offers many rewarding career opportunities. Becoming a pharmacy technician is an excellent choice for students who are interested in both medicine and patient care. Pharmacy technicians play a crucial role in supporting pharmacists and patients. A pharmacy technician ensures the safe and efficient delivery of medications to patients. If you aspire to join this dynamic profession, these four essential steps will help you embark on a successful journey toward becoming a pharmacy technician.

1. Enroll in the Necessary Education or Certification Program

The first step on your path to becoming a pharmacy technician is to obtain the necessary certification. Most employers require candidates to have a high school diploma or equivalent. Many employers prefer candidates who have a pharmacy technician certificate. These programs cover essential topics such as pharmaceutical calculations, pharmacy law and ethics, medication dispensing, and pharmacology. They are designed to provide aspiring pharmacy technicians with the knowledge and skills needed to excel in their roles. Many aspiring technicians pursue a pharmacy technician certification online​. These programs offer the flexibility to complete your education from the comfort of your home.

Upon completion of your education, pursuing certification is the next crucial step. While certification requirements may vary by state, the Pharmacy Technician Certification Board (PTCB) and the National Healthcareer Association (NHA) offer nationally recognized certification exams. Passing one of these exams makes you a more competitive candidate in the job market.

2. Pursue an Internship or Entry-Level Position

Practical experience is invaluable in the healthcare industry, and pharmacy technicians are no exception. Many pharmacy technician training programs include internships or externships that provide hands-on experience in a real-world pharmacy setting. These opportunities allow students to apply their theoretical knowledge, develop essential skills, and become familiar with the daily responsibilities of a pharmacy technician. If your training program doesn’t include an internship, consider seeking entry-level positions in pharmacies or healthcare settings. Entry-level roles, such as pharmacy assistant or clerk, can provide a stepping stone into the profession.

3. Develop Strong Communication and Customer Service Skills

Effective communication and outstanding customer service are important skills for a successful pharmacy technician. In this role, you will interact with patients, pharmacists, and other healthcare professionals daily. Clear communication ensures that medications are dispensed accurately, patients understand their prescriptions, and healthcare providers receive necessary information. Developing strong interpersonal skills is essential for building trust with patients and creating a positive and supportive environment. Practice active listening, and hone your ability to explain complex medical information simply. You should cultivate empathy for patients who may be dealing with health challenges. Pharmacy technicians often collaborate closely with pharmacists and other team members. Being a team player, adapting to various communication styles, and maintaining a positive attitude contribute to a cohesive and efficient work environment.

4. Pursue Continuing Education

The healthcare industry changes constantly. Pharmacy technicians must stay informed about new medications, regulations, and advancements in the field. Commit to ongoing learning and consider pursuing continuing education opportunities to enhance your knowledge and skills. A pharmacy technician can explore specialized certifications, attend workshops, or enroll in advanced courses to deepen their expertise. You can study compounding, medication therapy management, or sterile product preparation. Demonstrating a commitment to professional development not only enhances your capabilities but also positions you as a dedicated and knowledgeable pharmacy technician. Joining professional organizations, attending conferences, and subscribing to reputable pharmacy journals are effective ways to stay connected and informed.


Becoming a pharmacy technician requires a combination of education, practical experience, strong communication skills, and a commitment to ongoing learning. By following these four essential steps, you can embark on a fulfilling healthcare career. You will contribute to the well-being of patients and play a vital role in the pharmaceutical field. As you progress on your journey, stay updated on industry trends and changes in pharmaceutical technology. This ensures that you can adapt to the evolving needs of the healthcare sector. Remember that dedication, continuous improvement, and a passion for patient care are key elements to thrive as a pharmacy technician.